Responsible for managing the full cycle of shipments across air, ocean, and ground. This role ensures smooth coordination between carriers, vendors, and clients while handling documentation, tracking updates, and issue resolution.

Oversees import and export compliance, including accurate classification, documentation, and regulatory adherence. Works closely with U.S. Customs, brokers, and internal teams.

Focuses on building strong client relationships by understanding business needs and delivering customized freight solutions. Manages both new business development and existing accounts while collaborating with operations.

Plays a key role in bridging logistics operations with digital systems. Supports platform integrations, automates reporting and tracking workflows, and identifies tech-driven improvements.

Leads the planning and execution of complex or specialized freight movements, including oversized cargo, time-critical shipments, or industry-specific logistics. Coordinates across vendors, clients, and internal teams.